Privacy Policy

At Wevo Visa & Services Agency ("NextStep Travel", "we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website, use our visa assistance services, or communicate with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

This policy applies to information collected through our website and services. It does not apply to third-party websites, services, or applications that you may access through links on our site.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This includes: 1. **Personal Information:** We may collect personally identifiable information, such as your full name, email address, phone number, passport details, date of birth, and nationality when you voluntarily provide it to us to facilitate visa applications or consultations. 2. **Payment Information:** If you purchase services, we collect billing details and payment method information. Note that we do not store full credit card numbers; transactions are processed by secure third-party payment processors. 3. **Technical Data:** We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, device information, and pages viewed. This data helps us analyze trends and improve our website's performance.

How We Use Your Information

We use the information we collect for various business purposes, including: * **Service Delivery:** To prepare and submit visa applications, schedule appointments, and provide travel consultancy services you requested. * **Communication:** To send you updates about your application status, respond to your inquiries, and send administrative information, such as changes to our terms, conditions, and policies. * **Marketing:** To send you newsletters, promotional offers, and other information we think may interest you (you can opt-out at any time). * **Improvement:** To improve our website, services, and user experience through analytics and feedback. * **Legal Compliance:** To comply with applicable laws, regulations, and legal processes, including immigration authority requirements.

Data Security & Retention

We use administrative, technical, and physical security measures to help protect your personal information. These measures include encryption, firewalls, and secure tracking systems. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax or accounting purposes). While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information: * **The right to access** – You have the right to request copies of your personal data. * **The right to rectification** – You have the right to request that we correct any information you believe is inaccurate. * **The right to erasure** – You have the right to request that we erase your personal data, under certain conditions. * **The right to restrict processing** – You have the right to request that we restrict the processing of your personal data. To exercise any of these rights, please contact us at our email provided on the contact page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us using the information on our Contact Page.